Payment Methods

Accepted Payments

Credit / Debit Cards
We accept Visa, Mastercard, American Express, Discover, JCB, and Diners Club (and UnionPay where supported). Payments are processed securely by a PCI‑DSS compliant provider over HTTPS. We do not store card numbers. Charges are normally captured when your order ships; made‑to‑order items may be charged at confirmation.

PayPal
Pay with your PayPal balance or linked cards at checkout. For security, we ship only to your PayPal‑confirmed address.

Bank Transfer (TT / CHATS / FPS)
Available for B2B orders. We will issue a Proforma Invoice (PI) with bank details. Please pay within 7 calendar days and include your Order/Invoice No. in the payment reference. Funds must be sent with fee type “OUR” (remitter pays fees). After payment, email the remittance slip to billing@seboar.com for allocation.

Currency & Charge Timing

Currency: All prices are in USD unless otherwise stated.
Charge timing: Cards/PayPal are typically captured when your order ships. Made‑to‑order items may be charged at confirmation.

Fees & Exchange

Exchange rate: The final amount may differ due to your bank’s exchange rate.
Bank fees: Your bank may charge conversion/international fees; these are set by the bank and will not appear on your Seboar invoice.
Fee liability: All extra fees (exchange differences, bank fees, etc.) are borne by the payer. Please confirm fee standards with your bank before paying.

PayPal eCheck

Orders paid via PayPal eCheck ship after PayPal confirms clearance, typically 3–6 business days depending on PayPal’s processing.

Payment Declined?

Before resubmitting, please check:
• Order information: recipient name, company/address, phone, and email are correct.
• Card information: card number, expiry date, CVV, and billing address match your bank records.
• Bank verification: some issuers block unfamiliar international transactions—contact your bank and complete 3‑D Secure/AVS if required.
If still unsuccessful, try a different card or use PayPal. For B2B orders, you may request bank transfer (TT). For assistance, email support@seboar.com (Mon–Fri, 9:00–18:00 UTC+8).

Security & Fraud Prevention

All checkout pages use HTTPS; payments are processed by a PCI‑DSS compliant partner. We never change bank accounts via WhatsApp/IM. If you receive revised bank details, call your account manager using a known phone number to verify before paying.

Taxes & Duties

Unless otherwise stated, international orders ship under DAP (Delivered at Place). The receiver is responsible for import duties/taxes and customs clearance.

Bank Details for Wire Transfer (for PI/Order Confirmation)

For security, we recommend showing full bank details on PI/Order Confirmation rather than on public pages. If you need to include bank details, use the exact information below.

Option A — Deutsche Bank AG, Hong Kong
• Account Name: Huizhou Ruichen Technology Co., Ltd.
• Account No.: 9988001588109
• SWIFT/BIC: DEUTHKHHXXX
• Bank Code: 054
• Branch Code: 895
• Bank: Deutsche Bank AG, Hong Kong
• Bank Address: 57/F, International Commerce Centre, 1 Austin Road West, Kowloon, Hong Kong
• Country/Region: Hong Kong (China)
• Account Type: Business Account

Option B — JPMorgan Chase Bank N.A., Hong Kong Branch
• Account Name: Huizhou Ruichen Technology Co., Ltd.
• Account No.: 63003713928
• SWIFT/BIC: CHASHKHH (or CHASHKHHXXX when 11 characters are required)
• Sort Code: 007
• Branch Code: 863
• Bank: JPMorgan Chase Bank N.A., Hong Kong Branch
• Bank Address: 18/F, 20/F, 22–29/F, CHATER HOUSE, 8 CONNAUGHT ROAD CENTRAL, HONG KONG
• Country/Region: Hong Kong (China)
• Account Type: Business Account

Transfer Notes
• Please pay within 7 calendar days of the PI/Order date; unpaid orders may be canceled.
• Use fee type OUR. Short‑paid amounts due to bank fees may delay delivery.
• Email the remittance slip to billing@seboar.com with your Order/Invoice No. for faster allocation.

Contacts

Support: support@seboar.com
Billing: billing@seboar.com